Rugby Admin

Sent to Rugby Xplorer admins on Thursday 30 March 2023.

Are you running a Rugby Event in 2023?

• Rugby Event Comps, Rugby Event Payment Settings and Rugby Event Fees Breakdown pages now all appear under a ‘Rugby Events’ heading.
• The ‘Max Number of Players Per Team’ heading has been updated.
• Registration End Date has been split into two; one for Registration End Date (Team) and Registration End Date (Participant).
  • This allows rugby event organisers to close team registrations prior to closing participant registrations.
  • Registration End Date (Team) and Registration End Date (Participant) info icons have been updated to explain to the event organiser how they work.
• If any of the 4 dates (Registration End Date (Team), Registration End Date (Participant), Competition Start Date and/or Competition End Date) are edited, the system will only check the dates that have been edited to ensure they are in the future.
  • Today’s date can now be entered into any of the 4 date fields. However, you cannot enter dates in the past.
• Rugby Events can only be created by association admins.

• Depending on whether a club admin, or non-club admin, is registering a team into a rugby event the team may require national or club admins to review the request before continuing with registration.
  • These additional steps will reduce the number of duplicate clubs created and avoid confusion amongst participants registering via find-a-club.
• Scenario 1:
  • Club admin, connects team to their club, no approval required
• Scenario 2:
  • Club admin, selects 'not part of a club', national admin approval required
• Scenario 3:
  • Club admin, selects different club, club admin approval required
• Scenario 4:
  • Not club admin, selects 'not part of a club', national admin approval required
• Scenario 5:
  • Not club admin, selects club, club admin approval required
• If the approval is granted by the relevant admins, the team admin receives an email with a link to continue their registration.
• If the request is declined, the team cannot continue with their registration.

• Please ensure participants and admins have updated their Rugby Xplorer app to see all of the Rugby Event updates.
  • Note, rugby event registrations will receive an error if using an old version of the app.
• Club articles created in their Rugby Xplorer websites will appear in the ‘news’ feed and also in the ‘team’ news, when someone has favourited the club.

• Registered referees can select 2023 ‘related teams’.

• Backend system upgrades to ensure admin portal works faster on loading pages.
• Admin user permissions bug fixes.

• Remember, all team managers need to be granted “team admin” user permissions before they can access Rugby Match Day app.
• Only primary accounts (emails listed in black) can have user permissions added to their record. Linked accounts (emails listed in red) cannot have user permissions added.

• Rugby Event enhancements.
• Dispensation enhancements.

• Self-help guides available here.
• Participants and Fan help videos available here. 
• Rugby Match Day app videos available here. 
• Rugby Xplorer help website.
• Club admin pack available here. 

Check out the new Rugby Xplorer help website, which includes hundreds of articles on all Rugby Xplorer topics. 

You can also send an email to runningrugby@rugby.com.au or call our customer service team on 02 8005 5600. Please note, our team are working Monday-Friday 9am-5pm (Sydney time). They will respond to you as soon as possible.