Rugby Admin

Sent to Rugby Xplorer admins on Thursday 13 October 2022. 

Have your say on the updates you wish to see in Rugby Xplorer.

• Rugby Xplorer is continually evolving, let us know what developments you would like to see implemented into the system.
• Your submissions will be collated and discussed with the Rugby Advisory Committee where if they are agreed, they are prioritised and scheduled for development.
• The Rugby Advisory Committee is a group of representations from all Member Unions who provide a voice for the clubs in their jurisdiction whilst providing a clear direction and recommendations for the system.
• Submit your requirement here.
• Submissions close on Friday 11 November 2022!

• 2022 season rollover will be happening in mid-December 2022.
• We recommend downloading – registration reports, dispensation reports, accreditation reports, player history reports but please be conscious if you are storing personal information it needs to be handled in a safe and secure way.
• Note, Rugby Xplorer reports need to be emailed as many of the reports include information from different parts of the system which requires time to bring it in one report. This is especially relevant for dynamic reports that are continually changing, for example, Player & Team Official History Report and Contact Report.
• When someone downloads a report, they receive the following message: “We are generating your report, a download link will be sent to [email] once it's ready.” This alerts the user that the server has begun work on the report and when it’s ready, they’ll receive a download link in their email.
• More information on 2022 season rollover will be provided soon.

• Rugby Event enhancements.
• Season rollover.
• Rugby Xplorer app updates.

• Self-help guides available here.
• Participants and Fan help videos available here. 
• Rugby Match Day app videos available here. 
• Rugby Xplorer help website.
• Club admin pack available here. 

2022 Rugby Xplorer assets are available here.

Check out the new Rugby Xplorer help website, which includes hundreds of articles on all Rugby Xplorer topics. 

You can also send an email to runningrugby@rugby.com.au or call our customer service team on 02 8005 5600. Please note, our team are working Monday-Friday 9am-5pm and Saturday 9am-2pm (Sydney time). They will respond to you as soon as possible.