Rugby Admin

Sent to Rugby Xplorer admins on Friday 23 June 2023. 

Have your say with any updates you would like to see in Rugby Xplorer.

• Rugby Xplorer is continually evolving, let us know what developments you would like to see implemented into the system.
• Your submissions will be collated and discussed with the Rugby Advisory Committee at the end of this year, where if they are agreed, they are prioritised and scheduled for development.
• The Rugby Advisory Committee is a group of representations from all Member Unions who provide a voice for the clubs in their jurisdiction whilst providing a clear direction and recommendations for the system.
• Submit your requirement here.
• Submissions close on Friday 14 July 2023!

• Team List settings have been updated and when a competition requires a team official, their compliance accreditations will also be ticked. Competition managers can select additional accreditation requirements for specific team officials in their competitions.
  • Note, the national compliance accreditations for coach and match official is a current Smart Rugby accreditation.
• New competitions will automatically have ‘activate team lists’, ‘require coach on team list’ and ‘Coach - Require compliance accreditations’ ticked once created. For rugby events, these will automatically tick once the event has been approved by state admins (and the extra tabs appear).
• Please encourage all team admins to download the latest version of Rugby Match Day app (version 3.8) for these changes.

• When association admins are assigning assessing coaches for dispensations will only show active registered coaches in the search.
• Rugby Xplorer logo updated in Rugby Xplorer email communications.
• Payment settings > Discounts label updated to be “Enter Discount Description (e.g. Early Bird)”. Competition Cases Available info icon to be updated to show your system’s time zone.
• Registration Report filtering by club (bug that is resolved).
• Association admins able to create competition cases for other sport/activity & connected to a club successfully (bug that is resolved).

• “Help” button on bottom left-hand corner directs participants to the Rugby Xplorer Help website.

• Have there been club donations to your club this season?
• For your club receives donations made by your members and players in the 2023 season, you will need to be signed up with the ASF ASAP.
• This ensures that your donors receive a tax deductable receipt for this financial year.
• ASF sign up process is here.
• If you have any questions about signing up with the ASF, please contact their Fundraising Support Team at info@sportsfoundation.org.au or 02 5112 0990.
• Once you have received your ASF number please add it into the ‘Details’ tab of your ‘My Club’ page in Rugby Xplorer.

• Don't forget customer service is on available on Saturday's between 9am and 2pm.
• They are available on runningrugby@rugby.com.au and 02 8005 5600.

• Security enhancements.
• Dispensation enhancements.
• Referee payments.

• Self-help guides available here.
• Participants and Fan help videos available here. 
• Rugby Match Day app videos available here. 
• Rugby Xplorer help website.
• Club admin pack available here. 

Check out the new Rugby Xplorer help website, which includes hundreds of articles on all Rugby Xplorer topics. 

You can also send an email to runningrugby@rugby.com.au or call our customer service team on 02 8005 5600. Please note, our team are working Monday-Friday 9am-5pm and Saturday 9am-2pm (Sydney time). They will respond to you as soon as possible.