Rugby Admin

Sent to Rugby Xplorer admins on Friday 6 June 2025.  

Have your say on future Rugby Xplorer development.

• Competition and Rugby Event setup updates include:
  • Defaulting ‘Player Points’ to 0.
  • Competition Default Start Time info icon, explaining that this time is linked to the venue’s time zone.
  • More information on the Competition setup is available here and Rugby Event Competition setup is available here.
• Draw Builder > Create Draw option updates include:
  • Through the Create Draw flow, the Start Time will populate with the Competition’s Default Start Time. This is an editable field, allowing the competition manager to edit individual round times. For example, Round 1 on 30/06/2025 starts at 4pm and Round 2 on 30/06/2025 starts at 5pm.
  • The Start Time is linked to the home team's venue time zone. If the home team (and/or club) does not have a venue, then the national's time zone will be used.
  • If there are venue clashes that display, there is the ability for the competition manager to tick “I acknowledge these clashes and will resolve them once the matches have been published.” They can then “save” the draw and the matches will be published. They will display in red stripes in the visual scheduler, to indicate a clash
  • More information on the Create Draw process is available here.
• Draw Builder > Draw Import updates include:
  • Cross matching all venues against all playing areas (full field, ½ field or ¼ field) to identify venue block outs.
  • More information on the Draw Import process is available here.
• Visual Scheduler updates include:
  • Allowing competition managers to select a competition, compare against other competitions and move matches as required, including removing any clashed matches
  • More information on the Visual Scheduler is available here.
• Competition Managers can remove appointment boards from competitions.
  • More information is available here.
• All competition Team List accreditations will display in the info icon with their full name, as opposed to accreditation ID.
• The Fixture Report has been updated to include columns about the competition and venue (ID, name, field number and playing areas).
  • More information is available here.

• Club admins will see ‘club teams’ as the default teams and ‘rugby event teams’ can be viewed by ticking the checkbox.
  • This is the same for Squad Management and Entities > Teams.
• Entity discount emails have been updated to include the entity type in the subject and text. This will assist participants know which discount code to use, if issued multiple discounts.
  • More information on Club Discount Setup is available here and Entity Discounts (Association and State) is available here.
• Transfer Report has been updated to include registration date, registration type and registration duration as new fields. The Transaction Type column has been updated to include ‘registrations’ and ‘referee payments’ for those that have chosen to donate back to their referee association.
  • More information on all Club Reports is available here.

• Referee Review reports now show the appointed referee coach and/or season coach on the reports submitted.
• The Referee’s comments will show with “R” and Referee Coach comments will show with “RC”.
• Submitting Referee Review Reports as the Referee is available here. Information for Referee Coaches is available here.

• To gain approval to tour internationally from Rugby Australia, your club will need to submit the Tour Application Form, available for club admins in Rugby Xplorer.
  • Rugby Xplorer process is explained here.

• Have you updated your Rugby Xplorer app to version 7.0.23?
  • This includes updates to rugby event registration functionality.

• Rugby Xplorer is continually evolving, let us know what developments you would like to see implemented into the system.
• Your submissions will be collated and discussed with the Rugby Advisory Committee at the end of this year, where if they are agreed, they are prioritised and scheduled for development.
• The Rugby Advisory Committee is a group of representatives from all Member Unions who provide a voice for the clubs in their jurisdiction whilst providing clear directions and recommendations for the system.
• Submit your requirement here.
• Submissions close on Friday 27 June!

• Have you added multi-factor authentication to your Rugby Xplorer account?
• Turning on MFA helps protect your information by requiring an additional authentication code to access your account.
• Please note, all admins automatically have MFA turned on.
• More information on turning MFA is available here.

• Rugby Xplorer app updates.
• Rugby Event enhancements.

• Self-help guides available here.
• Participants and Fan help videos available here. 
• Rugby Match Day app videos available here. 
• Rugby Xplorer help website.
• Club admin pack available here. 

Check out the Rugby Xplorer help website, which includes hundreds of articles on all Rugby Xplorer topics. 

You can also send an email to runningrugby@rugby.com.au or call our customer service team on 02 8005 5600. Please note, our team are working Monday to Friday 9am-5pm (Sydney time). They will respond to you as soon as possible.